Privacy Policy

Quality Painting of Virginia

Privacy Policy 

Quality Painting of Virginia

Effective Date: May 12, 2026 


IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA 


Quality Painting of Virginia ("we," "us," or "our") does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential. 


1. Information We Collect 

We collect the following types of information: 


Personal Information 

  • Name, email address, phone number, and physical address 
  • Payment information when you request a quote or purchase services 
  • Opt-in records and timestamps for all communication channels (SMS, email, etc.) 

Non-Personal Information 

  • IP address, browser type, and device information 
  • Website usage patterns and analytics 
  • Cookies and similar tracking technologies 

Customer Communication 

  • Records of inquiries and service requests 
  • Appointment details and preferences 
  • Service history and customer feedback 

 

2. How We Use Your Information 

We use collected information for: 


  • Providing and improving our painting services 
  • Processing transactions and payments 
  • Communicating regarding inquiries, appointments, estimates, and promotions 
  • Enhancing website functionality and user experience 
  • Ensuring security and fraud prevention 
  • Maintaining records of communication preferences and consent 

 


3. SMS Messaging & Compliance 

Text Message Program Terms & Conditions 


By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, project updates, estimates, and important notifications. 


Opt-In & Consent 

  • You will only receive messages if you have explicitly opted in 
  • We maintain timestamped records of all opt-in actions 
  • We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws 

Opt-Out Instructions 

  • You can cancel SMS notifications at any time by replying “STOP” 
  • You will receive a final confirmation message, and no further messages will be sent unless you re-opt in 
  • All opt-out requests are processed immediately 

Message Frequency & Content 

  • Message frequency varies based on your interactions with our business 
  • Messages will be directly related to the services you requested 
  • We do not send promotional content without specific consent 

Help & Support 

Carrier Information 

  • Standard message and data rates may apply 
  • Carriers are not liable for delayed or undelivered messages 
  • Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers 


SMS Data Protection Statement 
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 


We implement strict data protection measures to safeguard your SMS opt-in information and consent records. 


4. Information Sharing & Disclosure 

We do not sell, rent, or trade personal information. 


We may share information with: 


Service Providers 

  • Third-party vendors assisting with operations such as payment processing and appointment scheduling 
  • SMS aggregators and providers solely for delivering messages you consented to receive 
  • All service providers are contractually required to maintain confidentiality and security 

Legal Compliance 

  • When required by law or legal process 
  • To protect our rights or respond to lawful requests from authorities 

Business Transfers 

  • In connection with mergers, acquisitions, or asset sales 
  • Your information will remain protected under this policy 


All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties other than messaging aggregators and providers required to deliver SMS services. 


5. Data Security 

We maintain reasonable administrative, technical, and physical safeguards to protect your personal information, including: 


  • Encryption of sensitive information 
  • Secure access controls 
  • Regular security assessments 
  • Employee training on data protection 
  • Secure backup and recovery systems 
  • Breach notification procedures as required by law 


While we strive to protect your information using commercially acceptable means, no electronic transmission or storage method is 100% secure. 


6. Cookies & Tracking Technologies 

We use cookies and similar technologies to: 


  • Analyze website traffic and user behavior 
  • Remember your preferences 
  • Improve website performance and functionality 
  • Measure service effectiveness 


You can control cookies through your browser settings. Disabling cookies may limit some website features. 


7. Your Rights & Choices 

You have the right to: 


  • Access, update, or delete your personal information 
  • Opt out of marketing emails by clicking “unsubscribe” 
  • Opt out of SMS communications by replying “STOP” 
  • Request information about how your data is processed 
  • Withdraw consent for future communications 
  • Submit complaints to applicable regulatory authorities if you believe your rights have been violated 


To exercise these rights, please contact us using the information below. 


8. Third-Party Links 

Our website may contain links to third-party websites. We are not responsible for their privacy practices. This Privacy Policy applies only to information collected by Quality Painting of Virginia. 

 

9. Changes to This Privacy Policy 

We may update this Privacy Policy periodically. The latest version will always be posted at: 


Quality Painting of Virginia Privacy Policy 


For significant changes, we may notify users through email or website notices. 


10. Contact Us 

If you have questions about this Privacy Policy or how your information is handled, please contact: 


Quality Painting of Virginia 


Phone: (703) 498-0150 

Email: info@myqpv.com 

Website:Quality Painting of Virginia 


By using our website and services, you consent to this Privacy Policy.